View and cancel your salon appointments

A confirmation screenshot helps you remember an appointment, but it may not reflect later changes. My Appointments shows bookings linked to the customer’s account. If the salon has updated a visit, check its current status instead of relying only on an older screenshot.

What to prepare

Use the same verified email account you used when booking. Have the salon name and appointment date ready, particularly when you have several bookings. Read the appointment in the salon’s timezone and check its cancellation cutoff rather than assuming your device’s local time applies.

How to use it

• Sign into the customer account and open My Appointments.
• Check the salon, service, date, time and current status.
• If cancellation is available and you want to cancel, choose it and complete the separate confirmation.
• Check the updated status; after an uncertain response, inspect history before making another booking.

An example to check

For example, a customer wants to move tomorrow’s morning appointment to the afternoon. This version has no self-service reschedule button. Contacting the salon is safer than creating a second booking and forgetting the first.

Next step

Open the page with the booking account. If the appointment is still missing, contact the salon using its details without sharing your password.