Track technician turns alongside service sales

Two technicians with similar sales may have handled different workloads. One may complete many short services while another works on a few longer appointments. Turns & Tips lets an owner review recorded turns and their distribution as a starting point for discussion.

What to prepare

Choose the day and agree on what counts as a turn. Apply the same definition to each technician. Make sure the turn counts and sales figures cover the same period.

How to use it

• Open Turns & Tips in the salon workspace.
• Enter or review each technician’s turns for the day.
• Inspect the totals and distribution report for cases that need explanation.
• Consider service types, shifts and exceptions before changing how turns are allocated.

An example to check

For example, two lengthy design appointments and four short services are different workloads. A turn-count difference is a reason to ask a question, not proof that someone was favored or worked less.

Next step

Explore the public example, then test one complete day with a shared definition of a turn.